With the RMS Care+ Membership, enjoy 24/7 remote support, tailored according to your subscribed coverage plan. If onsite assistance is required, members receive two complimentary onsite visits per year. Subsequent onsite services are discounted by 30% off the standard rate.
Additionally, RMS Care+ members benefit from a 5% discount on all product purchases through our service.
We stand behind the quality of our work. Every service installation we provide includes a 1-year labor warranty. Please note that any equipment installed is subject to the warranty terms provided by the manufacturer. Customers should address warranty claims directly with the manufacturer.
Thank you for choosing RMS Installs. We are committed to delivering reliable and exceptional service.
SILVER | GOLD | PLATINUM | ||
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Monthly Fee: | $199.99 | $299.99 | $399.99 | |
Requirements: | We installed your AV System |
We installed an OVRC Pro Hub as part of your surveillance system |
We installed your automation system including an Araknis Router |
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Remote Assistance Coverage: | M-F, 9am - 5 pm | 24/7/365 | 24/7/365 | |
Triage | Devices | |||
Tier 1 | TVs and Projectors |
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Sound Bars |
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Streaming Boxes |
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AVRs |
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Audio Distribution |
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Tier 2 | Cameras |
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NVRs |
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Locks |
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Alarms |
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Tier 3 | Router |
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Switches |
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WAPs |
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Automation Controllers |
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Lighting |
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Shades |
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Video Distribution |
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Warranties Management | ||||
We use our expertise to take care of your
equipment malfunctioning claim with its manufacturer, saving your time and possible misleads |
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On-Site Troubleshooting | ||||
2 Techs, Tier 2 | $399.99 per hour + Trip Charge: $99.99 | 10% | 15% | |
1 Tech, Tier 3 | $199.99 per hour + Trip Charge: $99.99 | 10% | ||
Remote Support | TVS, equipment, and racks expert cleaning. All devices updates. Physical inspection | |||
$149.99 per hour |
1 visit included per year, 15% discount after that |
2 visits included per year, 20% discount after that |
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Monthly Fee: |
$199.99
12 Months Pay $1199.88
Amount. Save $1200 |
$299.99
12 Months Pay $1799.88
Amount. Save $1800 |
$399.99
12 Months Pay $2399.88
Amount. Save $2400 |
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OPT-OUT : PAY AS YOU GO | |||
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Remote SupportMonday to Friday 9 am to 5 pm |
$149.99 per hour | ||
On-Site Troubleshooting |
2 Techs,Tier 2 | $399.99 per hour + Trip Charge: $99.99 | |
1 Tech, Tier 3 | $199.99 per hour + Trip Charge: $99.99 |
We installed your AV System
M-F, 9am - 5 pm
TVs and Projectors
Sound Bars
Streaming Boxes
AVRs
Audio Distribution
Cameras
NVRs
Locks
Alarms
Router
Switches
WAPs
Automation Controllers
Lighting
Shades
Video Distribution
We use our expertise to take care of your equipment malfunctioning claim with its manufacturer, saving your time and possible misleads
2 Techs, Tier 2
$399.99 per hour + Trip Charge: $99.99
1 Tech, Tier 3
$199.99 per hour + Trip Charge: $99.99
$149.99 per hour
We installed an OVRC Pro Hub as part of your surveillance system
24/7/365
TVs and Projectors
Sound Bars
Streaming Boxes
AVRs
Audio Distribution
Cameras
NVRs
Locks
Alarms
Router
Switches
WAPs
Automation Controllers
Lighting
Shades
Video Distribution
We use our expertise to take care of your equipment malfunctioning claim with its manufacturer, saving your time and possible misleads
2 Techs, Tier 2
$399.99 per hour + Trip Charge: $99.99
1 Tech, Tier 3
$199.99 per hour + Trip Charge: $99.99
$149.99 per hour
We installed your automation system including an Araknis Router
24/7/365
TVs and Projectors
Sound Bars
Streaming Boxes
AVRs
Audio Distribution
Cameras
NVRs
Locks
Alarms
Router
Switches
WAPs
Automation Controllers
Lighting
Shades
Video Distribution
We use our expertise to take care of your equipment malfunctioning claim with its manufacturer, saving your time and possible misleads
2 Techs, Tier 2
$399.99 per hour + Trip Charge: $99.99
1 Tech, Tier 3
$199.99 per hour + Trip Charge: $99.99r
$149.99 per hour
Monday to Friday
9 am to 5 pm
2 Techs,Tier 2 | $399.99 per hour + Trip Charge: $99.99 |
1 Tech, Tier 3 | $199.99 per hour + Trip Charge: $99.99 |