The Ultimate Solution for All Your Home Media Needs with RMS Installs

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Our Guarantee of Service

RMS Care+ Membership Benefits:

With the RMS Care+ Membership, enjoy 24/7 remote support, tailored according to your subscribed coverage plan. If onsite assistance is required, members receive two complimentary onsite visits per year. Subsequent onsite services are discounted by 30% off the standard rate.

Additionally, RMS Care+ members benefit from a 5% discount on all product purchases through our service.

Service Installation Guarantee:

We stand behind the quality of our work. Every service installation we provide includes a 1-year labor warranty. Please note that any equipment installed is subject to the warranty terms provided by the manufacturer. Customers should address warranty claims directly with the manufacturer.

Thank you for choosing RMS Installs. We are committed to delivering reliable and exceptional service.

Remote Support

Onsite Support

Control4

RMS CARE PLANS

  SILVER GOLD PLATINUM
Monthly Fee: $199.99 $299.99 $399.99
Requirements: We installed your AV System We installed an OVRC Pro Hub as
part of your surveillance system
We installed your automation
system including an Araknis Router
Remote Assistance Coverage: M-F, 9am - 5 pm 24/7/365 24/7/365
Triage Devices      
Tier 1 TVs and Projectors
Sound Bars
Streaming Boxes
AVRs
Audio Distribution
Tier 2 Cameras  
NVRs  
Locks  
Alarms  
Tier 3 Router    
Switches    
WAPs    
Automation Controllers    
Lighting    
Shades    
Video Distribution    
Warranties Management      
We use our expertise to take care of your equipment
malfunctioning claim with its manufacturer,
saving your time and possible misleads
   
On-Site Troubleshooting      
2 Techs, Tier 2 $399.99 per hour + Trip Charge: $99.99 10% 15%
1 Tech, Tier 3 $199.99 per hour + Trip Charge: $99.99   10%
Remote Support TVS, equipment, and racks expert cleaning. All devices updates. Physical inspection
$149.99 per hour   1 visit included per year, 15%
discount after that
2 visits included per year, 20%
discount after that
Monthly Fee: $199.99
12 Months Pay $1199.88
Amount. Save $1200
$299.99
12 Months Pay $1799.88
Amount. Save $1800
$399.99
12 Months Pay $2399.88
Amount. Save $2400
   
  OPT-OUT : PAY AS YOU GO
Remote Support

Monday to Friday

9 am to 5 pm

$149.99 per hour
On-Site Troubleshooting
2 Techs,Tier 2 $399.99 per hour + Trip Charge: $99.99
1 Tech, Tier 3 $199.99 per hour + Trip Charge: $99.99

RMS CARE PLANS

SILVER
Monthly Fee
$199.99
Requirements

We installed your AV System

Remote Assistance Coverage

M-F, 9am - 5 pm

Tier 1 Devices

TVs and Projectors

Sound Bars

Streaming Boxes

AVRs

Audio Distribution

Tier 2 Devices

Cameras

NVRs

Locks

Alarms

Tier 3 Devices

Router

Switches

WAPs

Automation Controllers

Lighting

Shades

Video Distribution

Warranties Management

We use our expertise to take care of your equipment malfunctioning claim with its manufacturer, saving your time and possible misleads

On-Site Troubleshooting

2 Techs, Tier 2

$399.99 per hour + Trip Charge: $99.99

Save 10%

1 Tech, Tier 3

$199.99 per hour + Trip Charge: $99.99

Remote Support
TVS, equipment, and racks expert cleaning. All devices updates. Physical inspection

$149.99 per hour

Monthly Fee
$199.99
12 Months Pay $1199.88 Amount. Save $1200
GOLD
Monthly Fee
$299.99
Requirements

We installed an OVRC Pro Hub as part of your surveillance system

Remote Assistance Coverage

24/7/365

Tier 1 Devices

TVs and Projectors

Sound Bars

Streaming Boxes

AVRs

Audio Distribution

Tier 2 Devices

Cameras

NVRs

Locks

Alarms

Tier 3 Devices

Router

Switches

WAPs

Automation Controllers

Lighting

Shades

Video Distribution

Warranties Management

We use our expertise to take care of your equipment malfunctioning claim with its manufacturer, saving your time and possible misleads

On-Site Troubleshooting

2 Techs, Tier 2

$399.99 per hour + Trip Charge: $99.99

Save 15%

1 Tech, Tier 3

$199.99 per hour + Trip Charge: $99.99

Save 10%

Remote Support
TVS, equipment, and racks expert cleaning. All devices updates. Physical inspection

$149.99 per hour

Monthly Fee
$299.99
12 Months Pay $1799.88 Amount. Save $1800
PLATINUM
Monthly Fee
$399.99
Requirements

We installed your automation system including an Araknis Router

Remote Assistance Coverage

24/7/365

Tier 1 Devices

TVs and Projectors

Sound Bars

Streaming Boxes

AVRs

Audio Distribution

Tier 2 Devices

Cameras

NVRs

Locks

Alarms

Tier 3 Devices

Router

Switches

WAPs

Automation Controllers

Lighting

Shades

Video Distribution

Warranties Management

We use our expertise to take care of your equipment malfunctioning claim with its manufacturer, saving your time and possible misleads

On-Site Troubleshooting

2 Techs, Tier 2

$399.99 per hour + Trip Charge: $99.99

1 Tech, Tier 3

$199.99 per hour + Trip Charge: $99.99r

Remote Support
TVS, equipment, and racks expert cleaning. All devices updates. Physical inspection

$149.99 per hour

Monthly Fee
$399.99
12 Months Pay $2399.88 Amount. Save $2400

OPT-OUT : PAY AS YOU GO

Remote Support

Monday to Friday
9 am to 5 pm

$149.99 per hour
On-Site Troubleshooting
2 Techs,Tier 2 $399.99 per hour
+ Trip Charge: $99.99
1 Tech, Tier 3 $199.99 per hour
+ Trip Charge: $99.99

SUPPORTED BRANDS

SUPPORTED CHANNELS

For members only
24/7 Support Number +1 (470) 570-4746